Our belief is that a qualitative online forum is a methodology that offers a huge number of benefits over other more traditional research programmes;
Typically, this means we can begin by understanding how consumers buy and use products within your category and their attitudes towards products, brands and retailers. We can understand their thought processes at the fixture and identify the key motivators for purchase. We can then prompt them with stimulus to reflect your brand proposition, product range, packaging and/or proposed communications platforms to understand the strength and nature of your brand’s appeal. We can even ship product out to respondents for them to try within their household environment during the course of the study.
React & adjust
Because of the extended period of the forum we are also able to react and adjust to the responses we receive – if any part of the brand offering isn’t working for consumers it can be amended and new stimulus can be introduced. If issues or questions arise during the course of the study then we can quickly introduce them into the research. The agenda for the forum is completely flexible.
We can use any visual stimulus that will help meet the study’s objectives – fixture images, packaging visuals, advertising concepts, video etc. We can also encourage respondents to post their own photos or videos to show how they use the products.
As the client you will be able to log into the forum at any point to effectively ‘observe’ the study – it is a completely transparent methodology. This means that, from the comfort of your office or home, you can have immediate feedback on consumer responses, and the ability to (via the moderator) probe on any issues that emerge.
Finally, but perhaps most importantly, the cost of undertaking this kind of study is significantly cheaper than combining more conventional methodologies. We estimate that this is around a third of the cost of delivering a similarly comprehensive market opportunity study via other the other separate methodologies that would be required to deliver a similar breadth and depth of insight.